Terms of Service

Effective Date: March 17, 2026 · Last Updated: March 17, 2026

These Terms of Service ("Terms") govern your access to and use of Format Finder ("Service", "Platform"), operated by One Peak Creative Ltd. ("Company", "we", "us", "our"), a company registered in British Columbia, Canada. By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Service Description

Format Finder is an AI-powered content strategy tool that helps content creators discover viral formats, brainstorm content ideas, generate scripts, and analyze video performance. The Service uses artificial intelligence (including third-party AI models) to generate suggestions, scripts, hooks, and other creative content based on user-provided inputs such as niche descriptions and video URLs.

2. AI-Generated Content Disclaimer

All content generated by Format Finder — including but not limited to hooks, scripts, shot plans, captions, brainstorm ideas, and chat responses — is AI-generated creative inspiration only. It is not factual reporting, professional advice, or a substitute for your own professional judgment.

Specifically:

  • Not professional advice. Generated content does not constitute medical, legal, financial, therapeutic, or any other form of professional advice. If your content involves regulated subject matter (including but not limited to healthcare, finance, law, or mental health), you must independently ensure it complies with all applicable professional standards, licensing requirements, and regulations.
  • Fictional by nature. Scripts, stories, and scenarios generated by the AI are fictional. They are not based on real people, patients, clients, or events. Any resemblance to actual persons or events is coincidental. You are solely responsible for how you present AI-generated content to your audience.
  • Your responsibility to review and adapt. You must review, fact-check, and adapt all AI-generated content before publishing or sharing. We do not guarantee the accuracy, completeness, appropriateness, or legal compliance of any generated content.
  • Regulatory compliance is your responsibility. If you are a regulated professional (e.g., nurse, doctor, therapist, financial advisor, attorney), you are solely responsible for ensuring that any content you publish — whether based on Format Finder output or not — complies with your professional licensing board's rules, HIPAA, PIPEDA, GDPR, and any other applicable laws and regulations.

3. Account Terms

  • You must be at least 18 years of age to use the Service.
  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the security of your account credentials.
  • You are responsible for all activity that occurs under your account.
  • One person or legal entity per account. Accounts cannot be shared.
  • We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.

4. Subscriptions & Billing

  • Format Finder is offered on a subscription basis (monthly or annual) through Stripe or through bundled access via partner platforms (e.g., Kajabi courses).
  • Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date.
  • You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused time within a billing cycle.
  • Prices are subject to change with 30 days' notice. Continued use after a price change constitutes acceptance of the new pricing.

5. Fair Use & "Unlimited" Usage Policy

Certain subscription plans may be described as including "unlimited" access to features such as brainstorming, script generation, or chat interactions. This means unlimited reasonable personal use — not unlimited in all circumstances.

"Unlimited" usage is subject to the following fair use conditions:

  • Personal use only. The Service is licensed for use by the individual subscriber. You may not use the Service on behalf of multiple people, businesses, or clients under a single subscription unless explicitly authorized by a multi-seat or agency plan.
  • No automated or bulk usage. You may not use bots, scripts, scrapers, or automated tools to interact with the Service. All usage must be initiated by a human user through the standard interface.
  • No resale or redistribution. You may not systematically generate content for the purpose of reselling it, building a competing product, or redistributing it as a service to others.
  • Abuse detection. We monitor usage patterns to detect abuse. If your usage is significantly and consistently above normal usage levels in a way that suggests abuse, automation, or multi-user sharing, we may contact you, throttle your access, or suspend your account. We will make reasonable efforts to notify you before taking action, except where immediate action is necessary to protect the Service.
  • No guaranteed capacity. While we strive to provide consistent access, "unlimited" does not guarantee uninterrupted service or specific response times. Usage may be subject to rate limits to ensure fair access for all users and to manage third-party API costs.

6. Acceptable Use

You agree not to use the Service to:

  • Generate content that promotes violence, hatred, harassment, or discrimination.
  • Create misleading, deceptive, or fraudulent content.
  • Violate any applicable law, regulation, or third-party rights.
  • Attempt to reverse-engineer, decompile, or extract AI models or proprietary algorithms.
  • Circumvent rate limits, access controls, or security measures.
  • Use the Service to train competing AI models or products.
  • Impersonate another person or entity.
  • Submit content that infringes on intellectual property rights of others.

7. Intellectual Property

Our IP

The Service, including its design, code, AI prompts, format library, training methodologies, and proprietary content strategy frameworks, is owned by One Peak Creative Ltd. and is protected by copyright and other intellectual property laws. You receive a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal content creation purposes.

Your Content

You retain ownership of content you create using the Service. By using the Service, you grant us a limited license to process your inputs (niche descriptions, video URLs, etc.) solely for the purpose of providing the Service to you. We do not claim ownership of your generated scripts or content.

AI-Generated Output

AI-generated content may not be eligible for copyright protection in all jurisdictions. You use AI-generated output at your own discretion and risk. We make no representations regarding the copyrightability of AI-generated content.

8. Video Analysis & Third-Party Content

When you submit a video URL for analysis, we scrape publicly available metadata and, where available, transcripts. You represent that you have the right to analyze any video you submit, or that the video is publicly available content you are analyzing for personal educational purposes. We are not responsible for third-party content accessed through the Service.

9. Privacy & Data

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using the Service, you consent to our data practices as described in the Privacy Policy.

10. Third-Party Services

The Service integrates with third-party services including but not limited to Google (Gemini AI), Stripe (payments), Supabase (database/auth), Supadata (video metadata), Apify (web scraping), AssemblyAI (transcription), and PostHog (analytics). Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. We disclaim all warranties including but not limited to merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that:

  • The Service will be uninterrupted, error-free, or secure.
  • AI-generated content will be accurate, appropriate, original, or legally compliant.
  • The Service will produce any specific results, including increased views, followers, or revenue.
  • Generated content will not infringe on third-party intellectual property rights.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONE PEAK CREATIVE LTD. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, REPUTATION, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).

13. Indemnification

You agree to indemnify, defend, and hold harmless One Peak Creative Ltd. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Service or any content you publish based on Service output.
  • Your violation of these Terms or any applicable law or regulation.
  • Your violation of any professional licensing requirement, code of ethics, or regulatory obligation, including but not limited to HIPAA, PIPEDA, GDPR, or professional board rules.
  • Any claim by a third party related to content you created, published, or distributed using the Service.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. We may delete your account data after a reasonable retention period as described in our Privacy Policy. You may terminate your account at any time by canceling your subscription and contacting us at help@onepeakcreative.com.

15. Governing Law & Disputes

These Terms are governed by the laws of the Province of British Columbia, Canada, without regard to conflict of law principles. Any disputes arising from these Terms shall first be subject to good-faith informal resolution. If informal resolution fails within 30 days, disputes shall be resolved in the courts of Kelowna, British Columbia, Canada, and you consent to the exclusive jurisdiction of those courts.

16. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or through a notice on the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Service and cancel your subscription.

17. Contact

If you have questions about these Terms, contact us at: help@onepeakcreative.com

One Peak Creative Ltd.
Kelowna, British Columbia, Canada